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Privacy Policy
This policy explains what information we collect, why we collect it, who we share it with and the choices you have.
On this page
- What this policy covers
- Information we collect
- How we use your information
- How we share your information
- Consent to be contacted
- Your choices and how to opt out
- Cookies and similar technologies
- How we protect your information
- How long we keep information
- Children's privacy
- Additional rights in some states
- Changes to this policy and how…
What this policy covers
Our privacy policy covers information collected through our website and the personal loan request form, including how we use it, share it with lenders and partners, and protect it.
It does not cover the practices of lenders or partners you reach through our service. Once a lender receives your request, its own privacy policy governs how it uses your information. Please read each lender's policy before you finish an application.
Information we collect
We collect the information you enter in the request form, information about how you use our website, and limited information from partners that help confirm identity and prevent fraud.
- Information you provide: name, address, email, phone number, date of birth, Social Security number, income, employment, housing, loan amount and purpose, and bank account details.
- Information collected automatically: IP address, browser and device type, pages visited, referring site and cookie identifiers.
- Information from others: identity and fraud-check results and, where you allow it, data from lenders or partners about the status of your request.
How we use your information
We use your information to match your request with lenders, operate and improve the website, prevent fraud, communicate with you about your request, and meet our legal obligations.
- Sharing your request with lenders and lending partners that may be able to help.
- Confirming your identity and protecting you and lenders from fraud.
- Sending messages about your request and, with your consent, related offers.
- Measuring how the site is used so we can fix problems and improve pages.
- Complying with law, regulation, subpoenas and other legal requests.
Consent to be contacted
When you submit the request form, you agree that we, lenders and partners may contact you by phone, text message and email about your request, including through automated dialing systems and prerecorded messages.
This consent is not a condition of getting a loan, and you can withdraw it at any time. Message and data rates may apply to texts. Reply STOP to any text message to stop texts from that sender, use the unsubscribe link in any email, or ask a caller to place you on its do-not-call list. You can also email us to stop messages connected to our service.
Your choices and how to opt out
You can opt out of marketing messages, limit cookies, and ask us what information we hold about you or to delete it, subject to legal and record-keeping requirements.
- Marketing: email [email protected] with the subject line "Opt out".
- Cookies: adjust your browser settings to block or delete cookies.
- Access or deletion: email us from the address you used on the request; we will confirm your identity before acting.
Opting out with us does not stop lenders that already received your request from contacting you; please opt out with each lender directly as well.
Cookies and similar technologies
We use cookies and similar tools to keep the site working, remember your progress in the form, measure traffic and understand which pages are useful.
Some cookies are set by analytics or advertising partners that help us see how visitors reach our site. You can block or delete cookies in your browser, though some features, such as saving your progress in the form, may not work without them.
How we protect your information
We protect your information with encrypted connections, access controls and limits on who can see sensitive data, though no method of transmission or storage is completely secure.
Pages that collect personal information use encryption in transit. Access to stored data is limited to people and service providers who need it to run our service. If we learn of a security incident affecting your information, we will notify you as required by law.
How long we keep information
We keep information only as long as needed to provide our service, resolve disputes, prevent fraud and meet legal and regulatory record-keeping requirements.
When information is no longer needed, we delete it or remove details that identify you. Lenders and partners that received your request keep it under their own retention policies.
Children's privacy
Our service is intended only for adults who are at least 18 years old, or older where state law requires, and we do not knowingly collect information from children.
If we learn that we have received information from someone under the required age, we will delete it. If you believe a child has submitted information, please contact us.
Additional rights in some states
Residents of some states, including California, may have additional rights to know, access, correct or delete personal information and to opt out of certain sharing.
To use these rights, email [email protected]. We will verify your request and respond within the time required by your state's law. We will not discriminate against you for using your privacy rights. Some information collected for lending purposes is covered by federal financial privacy law instead.
Changes to this policy and how to reach us
We may update this policy as our service or the law changes, and the updated version takes effect when it is posted on this page.
Questions about privacy can be sent to [email protected], by phone to (888) 365-2153, or by mail to 2907 Juniper Lane, Suite 222, Harrisburg, PA 17101. You can also review our terms of use.